Sell My Dyson – sellmydyson.co.uk

Please read these terms and conditions carefully before submitting your sell order from our site. You should understand that by submitting an order, you agree to be bound by these terms and conditions and our terms of use.

 

You should print and keep a copy of these terms and conditions and the terms of use for future reference.

 

How The Contract Is Formed Between You And Us

Our site is only intended for use by people registered with us and resident in Great Britain and Northern Ireland. At our complete discretion we may accept or reject orders from people outside of these territories.

 

Your contract with us will be formed when we receive your sell order. It will incorporate these terms and conditions and our terms of use. Please click on the “How It Works” page for more information.

 

You must own all rights, title and interests in any Dyson devices that you send to us.

 

Ownership of the device(s) will pass to us when we receive them, in accordance with these terms and conditions, and we have dispatched payment to you, when, hence, a contract will be formed.

 

The contract between you and us is binding on you and us and on our respective successors and assigns.

 

You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

 

We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

 

You may cancel the contract with us at any time up to the time when you send us the device (“cooling-off period”), providing:

 

the contract was negotiated and concluded exclusively by means of distance communication (including, but not limited to letter or email); and

you are a natural person acting outside the purposes of any business.

When cancelling during the cooling-off period, you need not give us any reason for cancelling the contract, nor will you have to pay any administration charges.

 

To cancel the contract you must notify us in writing.

 

Other than if the device does not meet our terms and conditions (see below), this contract cannot be cancelled after you have sent your device(s) to us (outside the “cooling-off period”).

 

PLEASE ENSURE THAT YOU ARE HAPPY TO SEND THE DEVICE(S) TO US AND THAT IT IS WITHIN YOUR RIGHTS TO DO SO.

 

Consumers

By placing an order through our site, you warrant that:

 

You are resident in Great Britain or Northern Ireland; and

You are accessing our site from that country; and

You are legally capable of entering into a binding contract; and

You are at least 18 years old

 

If you deal as a consumer any provision of this contract which is of no effect to a consumer shall not apply. Your statutory rights are not affected by this contract.

 

For the purposes of these terms and conditions, “consumer” means an individual who neither makes this contract in the course of a business, nor holds himself out as doing so, as defined by the Unfair Contract Terms Act 1977.

 

Businesses

By placing an order through our site, you warrant that:

 

You are authorised to act on behalf of the registered business; and

You are based in Great Britain or Northern Ireland; and

You are accessing our site from that country; and

You are legally capable of entering into a binding contract.

 

 

Appliances

These include the following Dyson products categories. Airblade, Airwrap, Cordless Vacuums, Fans and Purifiers, Hairdryers, Headphones, Lamps, Robot Vacuums and Straighteners. All other products listed or implied on our site will also fall under appliances.

 

 

Each Dyson appliance sold should match the make and model in the sale order and meet the following conditions:

 

Brand New

• The box and appliance are still sealed in the packaging and have never been opened.

 

Excellent

• Fully functional 
• No Wear and Tear
• No water damage.
• Dyson must not be reported lost or stolen
• Dyson appliance is a UK model with original hardware that has not been modified
• Battery health is a minimum of 80%
• You must include all original accessories, if this option was selected when choosing your item to sell.
• If you have chosen to send in the box and accessories, these must be original.

 

Good

 

• Fully functional 
• General Wear and Tear
• No water damage.
• Dyson must not be reported lost or stolen
• Dyson appliance is a UK model with original hardware that has not been modified
• Battery health is a minimum of 75%
• You must include all original accessories, if this option was selected when choosing your item to sell.
• If you have chosen to send in the box and accessories, these must be original.

 

Poor

• Fully functional 
• Heavy Wear and Tear
• No water damage.
• Dyson must not be reported lost or stolen
• Dyson appliance is a UK model with original hardware that has not been modified.
• Battery health is a minimum of 70%
• You must include all original accessories, if this option was selected when choosing your item to sell.
• If you have chosen to send in the box and accessories, these must be original.

 

Damaged / Non working

• Not functional 
• Does not power on, power cuts out or does not charge.
• Physical damage to the main appliance including dents and cracks. This does not apply to attachments or accessories. 
• Connectivity issues on Wi-Fi and App enables devices. 
• Wi-Fi and/or Bluetooth fault
• Appliance overheats. 
• Signs of water damage.
• Dyson appliance is a non UK model with hardware that has been modified.
• Dyson must not be reported lost or stolen
• You must include all original accessories, if this option was selected when choosing your item to sell.
• If you have chosen to send in the box and accessories, these must be original.

 

We cannot buy your appliance if it is Barred, Stolen, has been tampered with or is missing internal components; is crushed or bent/snapped in half.

By submitting an order through our site you warrant that the appliances(s) and/or devices(s) comply with these terms.

 

If appliance/device fails to meet our terms and conditions we’ll propose an adjusted price by email. Adjusted orders will be automatically processed for payment if you do not reply to our proposed offer email within 3 days. If you choose to decline our new offer, we are happy to return the appliance however you will incur an admin and postal return fee of a total of £30. An invoice to pay this fee will be sent by email. If this is not paid within 5 working days, your item will not be returned and the adjusted price will be paid to you. We have the final decision on all appliance values. 

 

Data Risks and Precautions – Important

Please remember that by sending your appliance to us, you agree to release us from all and any claims, losses or damages with respect to the appliance, any data stored or contained therein or on any media used in conjunction with the appliance (whether in the form of personal details, SMS, photos, games, songs or other data (“Data”)). We accept no responsibility in relation to the security, protection, confidentiality or use of such data and it is your responsibility to ensure so far as practicable that Data is removed from the device prior to you sending it to us.

Please note it may not be possible to delete Data directly from a non-functioning device. If you send us a non-functioning device you are therefore accepting the risk that it may still contain Data which may be accessible to any person who repairs the appliance. This may include third parties to whom we have sold the device for spare parts.

Please note that while (as stated above) we do not accept any liability in respect of the security, protection, confidentiality or use of Data included on any appliance, as a matter of practice we do not transfer any appliance to any third party except on terms which require them to wipe that Data.

 

Lost or Stolen, counterfeit appliance. 

Selling a Dyson appliance which you do not own or is counterfeit may amount to a criminal offence. Sell My Dyson support and adhere to the code of practice set by the Home Office.

We will check the Serial number of all appliances and devices received on the stolen register database of lost and stolen property records to ensure no lost or stolen items are purchased.

 

If the appliance is found to have a record that indicates it has been lost stolen or we become aware of any other issue relating to its ownership, we will notify the seller by email and quarantine the appliance for an initial period of 10 days (“the Quarantine Period”). Payment for the appliance will be withheld by us until the database does not show the appliance as stolen or lost.

 

In such circumstances you will be required to contact hello@stolenregister.com to prove that you are the rightful owner of the appliance and have the lost or stolen records associated with it cleared within the Quarantine Period and/or resolve any other issue relating to its ownership.

 

If during the Quarantine Period the appliance is cleared on the stolen register database and any other issue relating to ownership of the same is resolved, your sale will be processed and paid for as normal.

 

However, where the appliance is not cleared on the stolen register within the Quarantine Period, we will be required by law to hold onto the appliance, pass it to the Police or other law enforcement body or dispose of it, and by entering into this contract, you expressly agree to this action. You will not receive any payment if such steps are taken.

 

UK legislation states that we cannot under any circumstances return or pay for an appliance which is lost, stolen or recorded as such unless endorsed in writing by the stolen register database and by such you agree to pay any return costs involved.

 

If you have received payment from us for a appliance which we subsequently become aware of an issue relating to ownership, you agree to immediately reimburse us in full, within 3 business days following a written request by us, for any such payment pending an investigation by us or any law enforcement body into ownership of appliance. 

 

We shall be entitled to set-off any sums properly due and owing to us under any contract made between you and us incorporating these terms and conditions against any sums owed by us to you under the same or any other contract between us. We will inform you in writing of any set-off carried out by us pursuant to this provision.

 

If we at any time become aware of any issues relating to the ownership of the appliance, you agree to co-operate with us fully with a view to resolving the issues. You may also be contacted by the Police and/or other law enforcement authorities.

 

We may disclose seller details to the Police or other authorised bodies (such as, but not limited to, network operators and insurance companies) for the purpose of investigating or preventing a crime. By entering into this contract you agree to us supplying data to the police or other authorised bodies for the purpose of the prevention and detection of crime, arrest and prosecution of offenders or for the recovery of stolen property.

 

If the appliance is found to be counterfeit, fake, copy or non genuine, your order will be cancelled and your item will not be returned.  We will be required by law to hold onto the appliance, pass it to the Police or other law enforcement body or dispose of it, and by entering into this contract, you expressly agree to this action. You will not receive any payment if such steps are taken.

 

Testing 

Sell My Dyson is committed to providing accurate and reliable testing of all products. Our testing processes are conducted using calibrated equipment and standardized procedures to ensure the highest level of accuracy.

Confidentiality:
To protect the proprietary nature of our testing methods and to maintain the confidentiality of our processes, we do not share detailed test reports with customers. This policy helps us ensure that our testing methods remain secure and that our results are not misinterpreted or misused.

Customer Communication:
While we do not provide detailed test reports, we are committed to transparent communication with our customers. We will provide a summary of the test results and explain any findings that affect the performance of the product.

 

Pricing

Prices offered on our website are subject to change at any time without notice.

 

All prices include VAT (or other applicable tax).

 

When your order has been placed, the prices quoted are guaranteed for 10 days from the ‘Order Approved’ date. (This is the date on which we send you a confirmation email.) If your devices are received after 10 days from the ‘Order Approved’ date, the up-dated, current prices will apply. 

 

Postage & Packaging

Our courier service will collect your item from your chosen address. 

The appliance must be packaged in a box, must be packed properly and securely to ensure safe and successful delivery to us.

We recommend the following packaging instructions:

Use high-quality corrugated cardboard boxes. They can be single-, double- or triple-walled. We recommend double-or triple-walled for fragile or heavy (10kg+) items

Make sure your box has enough surface area free to be labelled

Use jiffy bags for small items

Wrap items individually 

When sending a few items in one parcel, use dividers

Use void filler like foam peanuts and bubble wrap to keep your items from moving around in transit

Place your items in the middle of the box with a 5cm distance from walls and corners

Use strong tape 4-5cm wide, such as nylon or vinyl tape

Flatten any sharp edge from staples or metal fastenings, and cover with tape

Seal securely along all edges and openings

If reusing a sturdy box make sure all old labels and barcodes are removed or covered

Make sure the label is on top of the parcel

Include a returns address on the outside of the parcel

Avoid re-using boxes that may have lost their strength

Avoid using boxes with any tears, dents and corner damage

Avoid using bin liners or cloth/fabric bags. They don’t offer protection.

Do not leave hollow spaces in the box as the contents will move about and get damaged

Don’t over-pack or under-pack the box as it may dent or burst

Avoid fragile items touching either each other, or the side of the parcel

Avoid using thin household tapes like cellophane or masking tape

Avoid using string

Avoid using staples

 

Parcel dimensions should not exceed 15KG in weight, should not be more than 150cm in height, 40cm in length and 40cm in width.

If your parcel exceeds these dimensions we would recommend sending your appliances in though another courier at your own cost. 

As we are not the legal owner of the goods at time of you sending the appliances(s) to us, our ability to make claims on your behalf maybe impacted as a result.

We do not accept responsibility for loss or damage of goods during transit by the courier services or from third party providers.

We recommend if you have an order of significant value that you use the Royal Mail special delivery service or an equivalent, tracked and insured postal service.

 

Registered deliveries should be sent to us at Sell My Dyson headquarters:

Sell My Dyson

51 Ripon Street,

Blackburn,

Lancashire

BB1 1SW

 

Payments

We offer an option of bank transfer or PayPal. You will be required to select a payment option when placing each online sell order. Unfortunately, this payment option cannot be changed once the order is placed.

 

When we receive your sale items, we will check that the sale is complete, and that it meets our terms and conditions. Providing it does, we will make payment to you, by bank transfer or PayPal within 3-5 working days (Monday to Friday, excluding public holidays). 

 

Bank Transfer and PayPal  payments

Bank Transfer and PayPal payments can only be made to the account details given when placing the online order. We cannot, under any circumstances, recall or reissue bank transfer or PayPal payments once they have been made.

 

Events Outside Of Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control or due to our compliance with any applicable laws or regulations.

 

Terms Of Website Use

This page details the terms of use by which you may make use of our website www.sellmydyson.co.uk (“our site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information About Us

www.sellmydyson.co.uk is a site operated by Sell My Dyson. We are registered in England and Wales and have our registered office at Sell My Dyson, 51 Ripon Street, Blackburn, Lancashire, BB1 1SW

 

Accessing Our Site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

 

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

 

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We decline all and any responsibility in the event you suffer any loss or damage following any unauthorised use or misuse of your password. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of our terms and conditions.

 

When using our site, you agree that you will use our site only for lawful purposes.

 

You may not use our site:

 

In any way that breaches any applicable local, national or international law or regulation.

In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

For the purpose of harming or attempting to harm minors in any way.

To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.

Not to access without authority, interfere with, damage or disrupt:

any part of our site;

any equipment or network on which our site is stored;

any software used in the provision of our site; or

any equipment or network or software owned or used by any third party. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

 

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

 

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference only.

 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

 

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

 

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

 

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

 

Reliance On Information Posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

 

 

Our Site Changes Regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. We make every effort to ensure that all the information on our site is as accurate as possible at all times and in the event of an error we will endeavour to correct such error as soon as reasonably possible.

 

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

 

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

loss of income or revenue;

loss of anticipated savings;

loss of data;

any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

 

 

Information About You And Your Visits To Our Site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

 

Viruses, Hacking And Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

 

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

 

Linking To Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

 

You must not establish a link from any website that is not owned by you.

 

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the standards set out in these terms and conditions.

 

If you wish to make any use of material on our site other than that set out above, please address your request to info@sellmydeyson.co.uk

 

Links From Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

Jurisdiction And Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

 

If we fail to exercise any of the rights or remedies to which we are entitled under these terms, this does not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

 

If any of these terms are determined by any competent authority to be invalid, unlawful or enforceable to any extent, such terms, will to that extent be severed from the remaining terms and the rest of the affected term and these terms shall continue to be valid to the fullest extent permitted by law.

 

Trademarks

Sell My Dyson and sellmydyson.co.uk are trademarks of Sell My Dyson.
All trademarks, logos, images and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks, images and brands does not imply endorsement.

 

 

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes that we have made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

 

Your Concerns

If you have any concerns about material which appears on our site, please contact info@sellmydyson.co.uk